The McInnis Approach
The McInnis approach to the market is customer-centered and value based. We focus on superior execution on the areas our customers find most critical.
Product Performance and Consistency:
With our high quality limestone, modern production and quality assurance technologies and our commitment to excellence, McInnis offers products that exceed industry benchmarks for performance in concrete. Our in-house concrete laboratory routinely measures our performance across a variety of mix designs to ensure superiority.
Our robust Quality Assurance Program coupled with in-line monitoring technology and a cement laboratory enabling real-time adjustments deliver best-in-class product consistency through the supply chain. When your mix designs are dialed-in you can be assured that our cement will maintain its performance.
Product Availability:
Our properly resourced supply chain with safeguards throughout and superior inventory allowance factors enables McInnis to be sufficiently sized to handle your business volumes today and in the future.
McInnis has strategically positioned hub and satellite terminals that are efficient, accessible, safe and clean. Our self-service loading facilities provide the industry’s most convenient loading times or round-the-clock access to product.
Customer Service:
Our full-service Customer Care Center staffed, trained, motivated and resourced handles all customer inquiries from initiation to completion.
When qualifying our products for complex projects or optimizing mixes for your product performance is required you can count on our field-based Technical Services Specialists to be available and knowledgeable on industry applications and regional materials and standards.
Our team of professional experienced Territory Managers, supported by engaged management, is focused on exceeding your expectations and providing value-based services aimed at supporting the growth of your enterprise. We will be proactive listeners ready to assist you in meeting challenges that develop in the marketplace. We recognize that your success and our performance are intrinsically connected.
Competitive Offer:
McInnis is positioned to be able to be competitive long-term as a result of quarry quality and reserves, hydroelectric power, modern production and distribution facilities, efficient water-based in-bound and out-bound material moves and right-sized terminal and plant inventory capacities. Partnering with McInnis means you are aligning with a supplier with commitment and staying power.
Integrity:
All the above elements are built upon behaviors of honesty, ethics, respect, accountability and fairness and are embraced by all team members. These attributes form the foundation of our relationships with suppliers, customers and the community.